Written from scratch, every time
An analyst pulls financials, re-types the same spreads, and rebuilds a memo that looks like the last forty. The judgment takes an hour. The assembly takes a day.
We start where the work actually happens — the spreadsheet everyone edits, the approval that waits on one inbox — and modernize the loop around your analysts, not instead of them.
The situation
Not because anyone chose it. The system was built for a smaller company, the person who understood it left, and the workaround became the process. Everything below is work we have watched competent teams do manually, every month, on a deadline.
An analyst pulls financials, re-types the same spreads, and rebuilds a memo that looks like the last forty. The judgment takes an hour. The assembly takes a day.
Written in the field, photographed, emailed, re-entered into the billing system. Every hop is a place a number can change without anyone noticing.
Joint interest billing arrives as statements that do not match the ledger. Someone opens both, scrolls, and marks the differences by eye before the close.
Limits, exceptions, releases — all real decisions that need a human. But the queue lives in email, so nobody can see what is stuck or how long it has been stuck.
The method
We sit with the people doing the work and trace one process end to end — every hand-off, every re-key, every wait. Nothing is proposed until the map is right.
Automate the assembly, not the judgment. Documents parsed, data reconciled, drafts prepared — so the analyst opens something finished enough to argue with.
Every consequential step keeps a named reviewer, a visible queue, and a record of what changed. Your analysts, faster and surer.
We map the workflow before we change any of it.
The hearth was never the flame. It was the architecture that kept it.
Placeholder frame — graded fire footage pending
What an audit surfaces
An audit ends in a short document: where the time goes, what can be modernized in ninety days, and what should be left alone. The examples below are illustrations of the format — not client results.
Of the average credit memo, most of the elapsed time is gathering and formatting. The analytical section is written last, tired, and quickly.
● assembly 6.5 hrs · judgment 1.2 hrs
Illustrative figures. Not a client result.
A field ticket quantity travels from paper to photo to email to the billing system. Each re-entry is unverified, and the mismatch is found at invoicing.
● 4 entry points · 1 reconciliation, at month end
Illustrative figures. Not a client result.
Approvals sit in individual inboxes. There is no shared view of what is waiting, who owns it, or how long it has been there — so escalation is a guess.
● 3 approvers · no shared queue · age unknown
Illustrative figures. Not a client result.
Who we are
Hearth Advisory is a credit and operations practice in Houston. The background is portfolio risk — writing the memos, chasing the exceptions, closing the month — which is why the work starts with the workflow and not with the technology.
We take a small number of engagements at a time, we say when something should not be automated, and we leave documentation your team can run without us.
Start here
Two weeks. One workflow, mapped end to end. You get the map, a ninety-day modernization plan, and a plain answer about what is worth doing. If the answer is “less than you think,” we will say so.